Privacy Policy
Last updated: April 23, 2025
Overview
TrueCarCost ("we", "our", or "us") operates mytruecarcost.com. This page explains what information we collect when you use the site, why we collect it, and how we use it. We do not sell your personal information to third parties.
Information We Collect
Information you provide
When you use the cost comparison tool, you enter vehicle details such as make, model, year, mileage, purchase price, and loan terms. We may log the vehicle combination you compared (make, model, year, and mileage range) to improve our article recommendations. We do not store your purchase price, loan details, insurance figures, or any other financial inputs you enter.
Automatically collected information
Like most websites, we collect standard server log data including your IP address, browser type, pages visited, and the time of your visit. This data is used for security monitoring and aggregate traffic analysis. We also use Google Analytics to understand how visitors use the site. Google Analytics collects data anonymously and reports site trends without identifying individual visitors.
How We Use Your Information
- To operate and improve the cost comparison tool
- To identify popular vehicle comparisons so we can publish relevant buyer's guides and cost articles
- To monitor site performance and fix technical issues
- To comply with legal obligations
We do not use your information to send marketing emails. We do not build individual user profiles.
Cookies
TrueCarCost uses cookies for two purposes: site functionality (remembering your inputs during a session) and analytics (Google Analytics). You can disable cookies in your browser settings. Disabling cookies may affect certain features of the comparison tool.
Advertising
We participate in Google AdSense to display advertisements. Google uses cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
Affiliate Links
Some links on TrueCarCost are affiliate links. If you click one and make a purchase or request a quote, we may earn a commission at no extra cost to you. Affiliate relationships do not influence our cost estimates or editorial content. We disclose affiliate links where they appear.
Third-Party Services
We use the following third-party services, each with their own privacy policies:
- Google Analytics — website traffic analysis. Google Privacy Policy
- Google AdSense — advertising. Google Privacy Policy
- Firebase (Google) — backend infrastructure and data storage. Firebase Privacy Policy
Data Retention
Vehicle comparison search logs are retained for up to 90 days and then deleted. Server log data is retained for up to 30 days. We do not retain any personal financial information you enter in the comparison tool.
Children's Privacy
TrueCarCost is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of personal data we hold about you. To make such a request, contact us at the email address below. We will respond within 30 days.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes take effect constitutes acceptance of the revised policy.
Contact
Questions about this policy? Email us at hello@mytruecarcost.com.